Last Updated: 12 June 2024
Purpose of This Policy
At Bridport Arts Centre, we are committed to safeguarding your personal information and being transparent about how we handle it. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with us through our contests and other activities. This includes our use of third-party platforms and services such as www.submittable.com for processing entries, www.mailchimp.com for managing our email communications, www.crowdcast.io for hosting webinars, and various platforms for processing payments. Additionally, our website is developed and maintained by This is Fever.
Understanding your personal data helps us tailor our communications and services to better meet your needs. As a charity and community organization, it also supports our efforts to engage with potential donors and supporters effectively.
Who We Are
The Bridport Prize is managed by Bridport Arts Centre, an integral part of Arts Council England’s National Portfolio and a key component of the cultural landscape in the region. Our organization is supported by funding from Dorset Council and Bridport Town Council. We are a registered charity (No.1069780) and a company limited by guarantee (No. 3550280).
Information Collection
We collect information in several ways:
Information You Provide
- Account Registration: When you create an account on our website or through Submittable, you provide personal details such as your name, email address, postal address, and telephone number.
- Purchases and Entries: When you purchase books, PDFs, or submit entries, we store your purchase history and entry details.
- Optional Information: You may choose to provide additional information, like access requirements or your date of birth, which can help us offer a better experience or tailored marketing materials.
Information About Your Interactions
- Website Use: We collect data on how you interact with our website, including pages visited and content viewed.
- Email Engagement: We track email communications, noting which emails you open and which links you click.
Sensitive Personal Data
We generally do not collect sensitive personal information (such as health data, racial or ethnic background, religious beliefs, or political opinions) unless there is a specific reason to do so, and always with your consent.
How We Use Your Information
To Process Your Entries and Purchases
We use your personal information to manage and process contest entries and product purchases. This includes contacting you regarding your submission, providing updates, and resolving any issues.
To Improve Our Services
We analyse technical data and user feedback to enhance our website’s performance and the quality of our services. This helps us troubleshoot issues and improve user experience.
For Marketing Communications
We aim to keep you informed about our work in a way that is relevant and timely. We use data about your past interactions with us and your stated preferences to customie our communications.
Compliance and Legal Obligations
We may use your information to fulfil legal obligations, such as responding to government or law enforcement requests, and to enforce our terms and policies.
Legal Basis for Processing Your Data
We process your personal data based on one of the following legal grounds:
- Contract Purposes: Necessary for performing a contract with you, such as processing your entries or purchases.
- Legitimate Interests: For purposes aligned with our organizational interests, provided they do not override your rights.
- Consent: Where neither of the above bases apply, we will seek your explicit consent.
Use of Submittable
We utilize Submittable (www.submittable.com), a secure third-party platform, to manage contest entries. Here’s how we work with Submittable:
- Data Collection: Submittable collects and stores your personal information and submission details on our behalf. Their Privacy Policy governs how they handle your data.
- Data Security: Submittable employs robust security measures to protect your data. We rely on their compliance with data protection laws.
- Data Sharing: We may receive aggregated data from Submittable for the purposes outlined in this policy. We do not sell or share your personal information with third parties for their marketing purposes.
Use of Mailchimp
We use Mailchimp (www.mailchimp.com) to manage and distribute our email communications. This service helps us keep you informed about our activities, events, and updates. Here’s how we work with Mailchimp:
- Email Management: Mailchimp stores your email address and preferences to facilitate the delivery of our newsletters and promotional emails.
- Data Security: Mailchimp employs industry-standard security measures to protect your data. For more details, please refer to Mailchimp’s Privacy Policy.
- Email Analytics: We track engagement metrics such as email opens and link clicks to understand the effectiveness of our communications and improve future content.
Use of Crowdcast
We use Crowdcast (www.crowdcast.io) for hosting online webinars and virtual events. Here’s how we work with Crowdcast:
- Event Registration: When you register for a webinar or event hosted on Crowdcast, your personal information is collected and stored by Crowdcast on our behalf. Their Privacy Policy details how they handle your data.
- Webinar Interaction: During webinars, we may collect data on your participation, such as questions asked and responses given, to enhance the event experience.
- Data Security: Crowdcast uses industry-standard security practices to ensure the protection of your personal information.
Payment Processing
We use several payment processors to handle transactions for our products, services, and contest entries. These include PayPal, Stripe, and Submittable. Here’s how they handle your payment information:
- PayPal: PayPal processes payments on our behalf and may collect your payment details. Their Privacy Policy outlines how they manage and protect your data.
- Stripe: Stripe handles payment transactions and stores your payment information securely. For details on their data practices, refer to their Privacy Policy.
- Submittable: When you pay for contest entries through Submittable, they process your payment securely. Their Privacy Policy includes information on how they manage payment data.
Website Development and Maintenance
Our website is developed and maintained by This is Fever (www.thisisfever.co.uk), a professional web development company. Here’s how we work with them:
- Site Management: This is Fever handles the technical aspects of our website, including updates, security, and performance monitoring.
- Data Access: In their role, they may have access to technical data related to your interactions with our website. This data is managed in accordance with our privacy standards and used solely for maintaining and improving the site’s functionality.
Sharing Data with Arts Council England
As part of our funding requirements, we may share aggregated data and reports with Arts Council England. This helps demonstrate the impact of our activities and supports our ongoing funding. The shared data typically includes statistical information about our audience and participants, but it does not include personal information that directly identifies individuals unless specifically required and always with your consent.
Security of Your Personal Information
We use appropriate security measures to protect your personal information from unauthorized access and disclosure. This includes using secure servers and encryption. We ensure that any third parties processing your data on our behalf adhere to these standards.
Your Rights and Choices
You have several rights regarding your personal data:
- Access and Correction: You can request access to the personal information we hold about you and ask for corrections to be made.
- Opt-Out: You may opt-out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.
- Data Deletion: You can request that we delete your personal information, subject to our legal obligations to retain certain data.
Use of Cookies
For information about our use of cookies and how you can manage your cookie preferences, please see our Cookies Policy.
Links to Other Websites
Our website may contain links to other websites. This privacy policy does not cover these external sites. We encourage you to read the privacy policies of any other sites you visit.
Changes to This Privacy Notice
We review our privacy policy regularly and may update it to reflect changes in our practices or for legal reasons. Any significant changes will be communicated through our website.
How to Contact Us
If you have any questions or concerns about this policy or how we handle your personal data, please contact:
Data Protection Officer
Bridport Arts Centre
South Street,
Bridport,
Dorset,
DT6 3NR, UK
Email: [email protected]